Bruxelles-Propreté Pro strives to make its websites and mobile applications accessible, in accordance with the Decree of the Parliament of the French Community of May 3, 2019 on the accessibility of websites and mobile applications of public bodies and the Law of July 19, 2018 on the accessibility of websites and mobile applications of public authorities transposing Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to the following site:

1. Compliance status

Bruxelles-Propreté Pro website is fully compliant with WCAG 2.1 (Web Content Accessibility Guidelines) accessibility standards. 

2. Preparation of the accessibility statement

This declaration was prepared on November 28, 2023.

  • Detailed audit carried out by Any Surfer vzw.

Last update date: November 28, 2023.

3. Content not accessible and alternative

Please note that the site My Pro Zone, used as a client area, is still being audited by Any Surfer vzw. 

4. Feedback and contact details

If you are unable to access certain content due to inaccessibility, please write to the following address: 

5. Procedure for ensuring compliance

You have not received a reply or a satisfactory response after notifying the website manager of a lack of accessibility that prevents you from accessing certain content or services ?

If this is the case, please contact the client service of Bruxelles-Propreté Pro :