FAQ

Your collection days are mentioned on your commercial contract. You can also find your collection calendar on your client area on My Pro Zone. Once on the platform, you must click on your client number and go to the page "My documents" where you can download it.

We encourage you to download our sorting memo and to fix it where it can easily be seen (fridge door ...)..

Contact Bruxelles-Propreté on 0800/988 77 or by e-mail via pro@arp-gan.be.

• What is the volume of the waste bags?
• Where can I buy the regulatory bags?
• If I have a comment on the quality of the bags, I can contact Bruxelles-Propreté on 0800/988 77 or by email via pro@arp-gan.be.

• Which types of waste ore accepted, which types are refused ?
• Where can I find the regional Recypark?
• Where can I find the opening hours ?
• What’s the best moment to visit the Recypark ?
• Where can I find the rates ?

• Which steps do I have to take?